Sign In Help

Forgot Your password?

If you can’t remember your password, enter the email address you provided when you completed the initial account setup. We’ll send you an email with a link for resetting your password.

Forgot Your User Name?

If you can’t remember your User Name, enter the email address you provided when you completed the initial account setup. We’ll send you an email with your User Name.

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The initial setup process will only need to be completed the first time you sign in. During this process you will complete the following:

  1. Setup Duo Dual-Factor Authentication.
  2. Change your initially provided password.
  3. Provide and confirm your email address.
1
Sign In Page
Enter the User Name and Password provided to you by the LVPHO, then press Sign In.
2
Duo Setup
Scroll down and press "Start setup" and follow the prompts on the screen to setup Duo (Refer to the Duo Enrollment Guide for help with this process).
3
Complete Setup
Enter your email address and create a new password. Pay close attention to the password requirements.
4
Confirm Email
An email should be sent to the address you provided. Open that email and press "Confirm Email."
5
Email Confirmed
After confirming your email address press "Proceed" to be signed into the portal. You may be required to repeat the sign in process at this point.

Still having issues? For help with Duo Two-Factor Authentication please refer to the official Duo Guide. If you still need assistance you can use the Contact Us form.

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If you cannot sign in because you forgot your User Name or Password please use the forms at the top of this page to recover your forgotten information.

1
Sign In Page
Enter your provided User Name and the password you chose during account setup, then press Sign In.
2
Verification Page
Select the recommended Duo Authentication method, "Send Me A Push."
3
Duo Mobile Screen
When the push request arrives on your mobile device, select Approve to be logged in.

Still having issues? For help with Duo Two-Factor Authentication please refer to the official Duo Guide. If you still need assistance you can use the Contact Us form.